Your Job
For our sales office in Zug we are looking for a Customer Care Specialist (m/f/d) on a temporary basis for 12 months. In this role you will have the opportunity to collaborate with customers, our internal sales and operations groups to maintain an uninterrupted order flow to the customers. You will have the possibility to leverage your excellent communication skills to coordinate activities across multiple customers and/or production facilities in an international environment.
What You Will Do
- Order management from A-Z (liaison with manufacturing, customers, scheduling, sales) – order processing (liaison with our mills, customers, warehouses, sales)
- Placing of orders with our production facilities
- Daily check of the actual supply plans and purchase orders
- Issuance of documents for cargo’s arrival (proforma-invoices, delivery schedules, checking of B/L)
- Monitoring of daily deliveries and issuing of daily invoices
Who You Are (Basic Qualifications)
- Completed commercial vocational training or other commercial education
- Fluent communication skills in English and German
- Experience in using Microsoft Office programs
- Customer-oriented mindset, team player mentality
What Will Put You Ahead
- Communication skills in any other European language would be a plus
- Experience in Order Management or Supply Chain
- Experience working in an international company
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day – to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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