Your Job
- Alignment with our Guardian vision and working accordingly to our shared PBM values
- Executing with Value Creation and Contribution Motivated Mindset
Our Team
The role with be part of customer support team, providing end to end project and administrative support.
What You Will Do
- Order Fulfilment, Validation, Modification, and Cancellation. Identification of exceptions and providing resolution to issues.
- As a member of the team, participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective customer service to the client.
- Performs tasks in line with the written procedures or assigned by senior staff under supervision. Good understanding of one or more processes.
- Receive orders from multiple sources.
- Validate orders.
- Modify/Cancel orders.
- Process orders.
- Create delivery and follow up on shipments.
- Resolve Order Management Issues.
Who You Are (Basic Qualifications)
• 1 -3 Year Experience in Supply Chain specially within Order Management.
• Fluency in English and Arabic is a must.
• Attention to Details.
• Excel Basic Skills (Functions and formulas).
• Customer Services Skills.
What Will Put You Ahead
• Abilitiy to communicate effectively.
• Hard working and confident
• Passionate about creating value
• Excel Basic Skills (Functions and formulas).
• A team oriented and collaborative approach
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Guardian is a diversified global manufacturing company headquartered in Auburn Hills, Michigan, with leading positions in float glass and fabricated glass products for commercial, residential and transportation applications; automotive trim; and the distribution of building products. Through its research and development centres (Science & Technology Centre for glass and Advanced Development Centre for automotive), Guardian is at the forefront of innovation. Its automotive trim group, SRG Global, is one of the world’s largest manufacturers of chrome-plated plastic parts for the automotive, commercial truck and consumer goods industries. Guardian, its subsidiaries and affiliates employ 18,000 people and operate facilities throughout North America, Europe, South America, Africa, the Middle East and Asia.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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