Your Job
KBX is seeking a Freight Forwarding Operation Manager to expand and commercialize our international logistics capabilities. This role will fully support our Prolog business and will be located out of the Doral, Florida facility. The successful candidate will be customer focused and interested in developing their knowledge network, willing to seek and share the best knowledge as they help us develop this business.
Our Team
This role will report to the Director of Prolog and will lead air freight, NVOCC, and warehouse operation. It will be supported by commercial and business development teams, and broader KBX capabilities.
KBX and PROLOG deliver advantaged logistics solutions that are built on trust and partnership with suppliers and customers alike, integrated with the needs of our customers to help them win.
What You Will Do
• Coordinate all transactional operations (Air and Ocean Export / Import, Warehouse and Customs activities), adhering to regulations and internal procedures
• Manages Team of 20-25 Agents and Specialists locally and overseas
• Execute desk-level functions (such as file processing and customer service) to support staff during high-volume periods, vacations, etc.
• Ensure all Operations teams meet customer requirements and takes corrective actions in case of deviations from requirements
• Provide guidelines to Export, Import and Gateway to ensure transactional operations are consistent with group business strategy and compliant with the local business environment
• Monitor quality and adherence to standards and is responsible for constant improvement and optimization of product means
• Develop a high-performance service culture within the Export and Import Teams
• Ensure realization of budgetary performance by setting and monitoring clear objectives
• Manage interface with Customer Service, Product, and Global Service Centers as required
• TSA coordinator
• Responsible for overseeing FMC regulations and rate filling
Who You Are (Basic Qualifications)
• Experience in Freight Forwarding and Air Freight
• Supervisory Experience
· Experience using Microsoft Office
What Will Put You Ahead
• Experience within Transportation and Logistics
• Air Import, Ocean Export, Ocean Import, Customs Brokerage experience
• Demonstrated Experience using Magaya software
• Commercial (sales) experience
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
As a Koch company, KBX and Prolog provide the global transportation, logistics and technology solutions that help our customers deliver life’s essentials to people all over the world. We develop and deploy cutting-edge technologies to deliver better solutions for increasingly complex supply chains. Our team of tenacious problem-solvers are driven to create real, long-term value for our customers.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf