Your job
The KAES Application Systems Administrator is an IT Professional who will have the ability to troubleshoot and diagnose application issues. This role requires strong critical thinking skills to help resolve complex technical issues for end users. This person will also have an opportunity to continue building out our competency in proactive monitoring and application health.
Our Team
Koch Ag & Energy Solutions, LLC. (KAES) is seeking a Application Systems Administrator to support our application portfolio, that serves a variety of KAES users. Being a market-based company, we are keenly aware that the technology diversity in the marketplace and its impact in business are ever increasing. KAES IT continues to understand, synthesize, and recommend technologies that will enhance the value KAES can create for our customers.
KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide. From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths.
What You Will Do
- Troubleshooting complex technical problems on a variety of business applications.
- Work with internal users to address customer questions, issues, gather feedback.
- Be an active contributor in our proactive monitoring and application health efforts.
- Ensure proper documentation is in place to capture common issue resolutions.
- Understand functional and technical aspects of key systems.
- Collaborate with team members and subject matter experts to solve difficult problems.
- Assist in identifying process improvement opportunities.
Who You Are (Basic Qualifications)
- 2+ years of previous IT experience
- Experience communicating with an audience with varying degrees of technical experience
- Experience solving complex technical issues at an enterprise level
What Will Put You Ahead
Experience with IT support of Trading, Logistics, Accounting, or Operations Systems
Experience with applications leveraging cloud architecture
Experience with system monitoring tools
Experience proactive monitoring
Experience or education in application development
1+ years of experience with SQL
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.